A diagnostic fee covers a professional diagnostic attempt, documented findings, and a next-step recommendation. Some concerns can be identified immediately. Others may need advanced tools, shop equipment, or escalation to a higher-level provider. DriveLink requires providers to document what they tested, what they ruled out, and what should happen next before diagnostic payment is approved.
- We check job fit before provider claim
- Providers document findings before payment approval
- Customers see clear diagnostic outcomes
- Escalation is allowed when the job requires higher-level tools or environment
- DriveLink discourages guessing and unnecessary parts replacement
For customers
When you post a diagnostic request, DriveLink shows a diagnostic notice before submit and checks provider fit before claim. After completion, you see a plain-language outcome — completed, narrowed, escalation needed, or under review.
Post a job →For providers
Advanced diagnostic jobs may require a quick eligibility check before claim. Providers document complaint, tests, findings, ruled-out items, and next steps before diagnostic payment review.
Provider dashboard →Provider Trust Stack
Verified providers may qualify for shorter diagnostic claim checks when trust signals match the job category. View trust signals on public provider profiles.
Browse providers →